Before I purely write the whole story here and explain why we have received a complaint for fraud:
We assume, you have a Garmin Zumo for motorcycles and finds this offer at ebay. What does one expect, that comes?

More in next post, if I have more time

EDIT:
Now the resolution to the whole.
Sorry, there was a picture from the article photo next to the silver lock and a black clip holder. This clip is already on the Garmin Navi there and the photo to show just, how to use these. Nevertheless, we have pointed out extra, that the bracket is not supplied to.

One can argue as I'm concerned about it, However, the image is SE of Garmin, other traders to use it and we have the customer a second clip (one he has already) offered at the purchase price and without shipping.

The answer was to the police for fraud.
Fraud requires intent. We would not have been 1973 the market, if we wanted to cheat….

I remember once diesen Fall, when I tried to classify the customer already for non compos mentis.
He claims firm, the Odys TV 7 has scratches – and there would be no film glued.

I mentioned on the yellow sticker.
Nothing wars. The customer said, The yellow sticker is from although, but there was no film.

We had no choice but to let returning as the unit.
Pictures say more here than 1000 Words:

I had the customer may provide a warning on it, to remove the yellow sticker from the top down and not from the inside towards the edge. Apparently he has been replaced only the yellow sticker, but the film remained steadfast.

Never thought, that we would do such a protective film, despite so much trouble notoriety selibger. (we were unfortunately often, Customers complained that scratches on a new device…and the problem only a very thin protective film was)

One of our distributors had a nice raffle on sale. You have to guess the neck by a large photo or. the resulting product.

I did have is as good as any other, But this rubber left on the edge and the blue light has me on the trail of a Bluetooth Headset.
And since Sony Ericsson and Nokia to make the most headsets…the two sides as manufacturers look for accessories and I've found. It is the Nokia J.

Now I have won a

From there beside Odys MP3 players and Mediaplayern also portable DVB-T TV. A customer has the Odys TV 7 Novel ordered and received today.
The television would be used, has scratches and he feels cheated!

We had something like this have often. In most cases, are ultra thin films to blame, which for shipment from the factory, glued and are heavily scratched – can and must be deducted, of course,.
But this is certainly not the case. The customer has looked extra!

Once we have a photo request, so we know what we are talking about and the damage at the sender or even suppliers can claim. Safety first.

Here the photo:

The look of the TV loud Odys – falls slightly to?

The yellow sticker top left interfere in my eyes a bit. If you look closely, there is “Attention: Remove foil”.

I have customers now times noted, that this ugly yellow stain left up to the device design is NOT

Was only with us such a great weather in Bavaria?
People were ordered and mailed like Christmas. But just at 20-30 ° temperature difference with the cold season.

323 new email – net. Nix spam etc.

Fortunately, these are only about. 50-60 to answer. The rest are orders or payments or newsletter

A customer has with us a PowerTel 580 Combo acquired and made me slightly shocked, he said, that the power plug from the base fits. It would be too great.

I gave him some pictures of power plugs emailed to figure out, what he had probably received!?

The photo has me a bit relieved but then….I'm just, black cap.

purchased in February, already broken.

“It fell down”.

This does not look like a simple fall damage. Perhaps from the tenth floor. We do not know.

But hey, he pays…

The marriage of William and Kate has this effect on our business…no sales to England this morning.

Fortunately, the situation is so relatively quickly by. Bad enough if the marriage several TV channels blocked for hours. But to each his own – I look at me then “Best of” in the news. Yes there certainly also a kind of double-pass program with comments of various nobles who belongs on the bench and who has delivered a good game…